Warranty & Service
Warranty resources, shipping guidance, and service access in one place.
Review service-program details, launch Qualstar remote access, and download shipping guidance before opening or escalating a support case.
Need help now?
For active support needs, contact the Qualstar support team with your library model, serial number, and a description of the issue.
support@qualstar.com
(805) 416-7055 / (877) 886-2758 option 4
Resource
Qualstar Service Programs
Review current service-program coverage, support options, and maintenance planning details.
Open service programs PDF >Resource
Qualstar Remote Access
Download the Qualstar TeamViewer package used for remote troubleshooting and live support sessions.
Download remote access tool >Resource
Qualstar Shipping Dimensions
Download the current shipping dimensions reference before arranging service returns or freight handling.
Open shipping dimensions PDF >